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Consumer Protection Act (CPA) to medics state clearly about litigation and illegal practices. Complaints of doctors in Civil & Criminal Courts has been more frequent these days and  the medical professionals have been exercising due caution while dealing with patients. With rising fear of compensation and the cases that came in light we need to put some mutual trust in between patients and doctors doing so that no one can land into a trouble and exercise extra precautions.

Some precautions that are desired to be taken are mentioned below precisely as ” Do’s and Don’ts” which are as follows :-


  • Always adhere to standard of care.
  • Obtain a written and informed consent from patient before performing tests and procedures.
  • Perform examination of female patients in presence of female attendants.
  • Keep proper record and details of patient’s medical history.
  • Consult a specialist in case of doubts in the diagnosis and keep a record of consultation.
  • Always take history in detail and perform thorough clinical examination.
  • Keep a proper check on details of medicine given to patients and take necessary steps such as check medicine expiry, check sanity of injection, check the salt of medicine.
  • Be polite to the patients and the attendants.
  • Keep yourself updated about medical knowledge by attending various seminars and conference.
  • Always write medical notes in detail and keep records carefully.
  • While using a new drug or a new line of treatment, always obtain written consent from the patient.
  • Always give proper instructions about dosage and duration of medicine, exercise and diet.
  • Suggest emergency treatment to the patient wherever it is necessary.
  • Keep a keen eye on newbies and supervise the work of your juniors and assistants.
  • Admit a seriously ill patient immediately and explain the poor prognosis of the case in writing to the relatives.
  • Explanation of doctor’s fees and other examination should be provided in detail to the patients or their relatives.


  1. Do not hesitate to advise appropriate laboratory investigations.
  2. Do not stuck yourself in unnecessary and expensive investigations.
  3. Do not hesitate to take second opinion of senior physicians in appropriate cases.
  4. Do not refuse to give bills for the fees charged.
  5. Do not hide any sensitive information from patients such as possible adverse effects of any medicine and warn patients accordingly before advising any medicine.
  6. Do not practice defensive medicine. Use your knowledge and skill correctly and in a practical manner.
  7. Do not conceal anything in case of error and explain the alternatives available to the attendants of the patients.
  8. Do not overstate your qualifications or use false diplomas or degrees.
  9. Do not go beyond the point of your skill and expertise & restrain yourself to be adventurous.

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